“Problem with iPhone version”

  • Scott Foley
    Your theme has an issue with it's responsive code. If you look at your demo in an iPhone you'll see a big white space down the right hand side of the page. Something in your css/html is blowing out the right margin. Please fix asap. This is theme was not free so I am expecting things to work as they are supposed to.

    6:23 on April 15, 2013

  • Scott Foley

    Here is a screenshot from my iPhone 5. Screenshot is of YOUR demo URL http://ibusiness.themeple.co/.

     

    Notice the BIG white space on right hand side??

     

    6:23 on April 15, 2013

  • Staff

    Hello,

    Thank you for your feedback we will fix this issue asap.

    Best Regards!

    6:23 on April 16, 2013

  • Scott Foley

    It's been 3 days. Is there any update? All I need is some css code to fix...

    6:23 on April 18, 2013

  • Scott Foley

    Any update?

    6:23 on April 20, 2013

  • Staff

    Hello Scott,

    We will be glad to help you but before verify your purchase.

    Sorry, but this is the normal procedure.

    Let us know.

    Best Regards!

     

    6:23 on April 22, 2013

  • Scott Foley

    Two things:

    1. Verified.

    2. OMG. Are you telling me that over the past 6 DAYS! You havent been working on this obvious issue with your theme because I didnt provide purchase verification???? The issue is blatant and has nothing to do with my personal installation. This is a bug with Your theme. At this point if the problem isn't solved this week I am asking for a refund from Themeforest stating extremely poor support from theme owner and that this theme is NOT ready for sale and should still be in Beta mode.

    6:23 on April 22, 2013

  • Staff

    Hello,

    Sorry Scott for any inconvenience.

    We are working to make a complete update and fix other little bugs too.

    This is a little bug with the responsive that can be fixed in the next update we will lunch asap.

    Best Regards!

    6:23 on April 23, 2013

  • Scott Foley

    Any update?

    6:23 on April 29, 2013

  • Scott Foley

    any update? been a few weeks now...

    6:23 on May 6, 2013

  • Scott Foley

    been over a month... any update?

    6:23 on May 12, 2013

  • Ryan Conway

    I Have the same issue with the Iphone 5 any update?

    6:23 on June 4, 2013

  • Robert Ashcroft

    Im having similar issues with th template on ipads and iphones. Any update please?

    6:23 on June 26, 2013

  • Laura Rabell

    I just posted a support ticket under "maxiumus" theme for the same issue.  I included my purchase code for verification.

    6:23 on September 29, 2013

  • Staff

    Hello Laura,

    Please try to update the latest version of the maximus theme and the theme will looks ok.

    Let us know.

    Best Regards!

    6:23 on October 1, 2013

  • Geoffrey Berg

    How do I download the latest version without ruining all the settings?

    6:23 on October 3, 2013

  • Staff

    Hello,

    Settings are saved into the db. So you have only to replace the old folder of the theme with the new one.

    Let us know.

    Best Regards!

    6:23 on October 7, 2013

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