Category: Webflow - Responsive Multi-Purpose Theme
Assigned to: Staff
Related URL: http://www.campinglemerleroux.com
— Posted at 1:45 on November 20, 2013
Have you tried to disable all the thirdparty plugins and retry?
I see that in the browser bar was showed an conflict with js.
Let us know.
— Posted at 1:45 on November 21, 2013
Yes, like i told in the ticket on codecanyon.
Only quform is installed but when i trun that off it still does not work.
Now i also got your ibusiness theme!!! And its also not working NO PLUGINS INSTALLED!!!
Please fix 2 themes 2 fresh installs and its not working so that could be no good.
License code: c*4e***5-f*0a-4*cc-8**4-69d**fc4**13
Did * for security reasons. so that no one can use the code but you can check it.
Please contact me ASAP NEED these 2 websites up and running this week.
Please send to us your wp credentials and we will take a look.
Anyway you can found the shortcodes into this page too:
Just Posted the private response because of usernames and passwords hope you can see it and fix it quick i need it this week thanks.
Did you have a look at the problem.
I really need the templates today!
— Posted at 1:45 on November 22, 2013
Could you please Respond To support tickets??? And let me know what the problem is? I got the problem with 2 of you themes in 2 fresh installes with no extra plugins or what ever.
Do you have a sollution PLEASE?
— Posted at 1:45 on November 23, 2013
I have read your ticket and found the issue:
403 Forbidden Forbidden You don't have permission to access /wp-content/themes/webflow/themeple_framework/system/shortcodes/mce/dialog.php on this server.
You don’t have the right folder permissions!
Please change your folder permissions into your host. If you can’t resolve that contact your hosting provider.
I did set the permission to 777 see here:
Did a reset of the owner. no change and can still not use the shortcode.
On campinglemerleroux.com and on centraalwerkplekbeheer.nl
Both do not work.
Campinglemerleroux.com has the webflow theme
Centraalwerkplekbeheer.nl has the ibusiness theme and they both have te problem...
So what can i try?
I also did a 777 on the webflow and ibusiness theme folders and a reset owner but does also not work.
I know thats a security risk... but i need to try right.
Hope to get a response soon.
Do you please have a solution?
— Posted at 1:45 on November 25, 2013
Solved. Hired a scripter that looked at everything. Something somewhere was blocking .php files in you theme folder.
Now its fixed sorry.
I'll give you your 5 stars back.
And please vor all other customers give faster support!
— Posted at 1:45 on November 26, 2013